While our design prowess usually steals the spotlight, there’s a whole squad of unsung heroes working tirelessly behind the scenes to ensure our customers have a top-notch experience.
This International Women’s Day, we’re thrilled to shine a well-deserved spotlight on some of the incredible women who are the secret sauce behind the triumph of My Bespoke Room (MBR). Let’s raise a toast to these remarkable ladies who make the magic happen!
Meet Laura
Our Co-Founder
Image Credit: My Bespoke Room
“A number of years ago, I had an idea.
I was a busy, working, and soon-to-be parent, and I was renovating my first home. I wanted to have some professional help to save me time and stress, but I was taken aback by how fragmented the industry was and how exorbitant the costs were.
As my brain often does, it went to thinking about how I could make it better (a background in product design engineering does that to you!) I then started talking to all my friends and co-workers about it.
My friend and co-founder Diana Greenhalgh joined me and we sat at our kitchen tables during maternity leave to formulate and build My Bespoke Room.
Laura sat at Diana’s dining table, building the first-ever website for My Bespoke Room.
Image Credit: My Bespoke Room
Starting this business has been a challenging journey, but it’s also been immensely rewarding. From brainstorming at the kitchen table to becoming the UK’s No. 1 rated interior design service, with a 4.9-star rating on reviews.io – it is amazing to see just how far we’ve come.
Our ultimate goal was to take the stress and guesswork out of interior design while making it accessible and affordable for everyone. More than anything, we believe that everyone deserves to have a home they love – a space that reflects their personality, style, and brings them joy every time they walk through the door.
Hearing how much our clients love their newly designed homes and how finally, they have a space they can truly call their own, which makes it all worthwhile. We’re excited to continue on this journey to help as many people as possible achieve their dream home.”
If you want to see more about how our process works then click the button below!
Working with the MBR Team
Image Credit: My Bespoke Room
“I’m incredibly proud of our rockstar team and just how passionate they are about our mission. And I love the fact that my three girls get to see so many talented role models, who support and build each other up without any hesitation. Celebrating achievements (big and small) is part of our DNA.
We’re changing the industry and creating beautiful homes for our customers, and I love how passionate our team are about that mission. Also, how supportive they are of each other, and how much they care about the business and our customers. We never rest on our laurels and are always looking at ways to innovate and improve the business.
It has been a rollercoaster ride, with many obstacles along the way but I’m immensely proud of what we’ve achieved, together and as a team.” – Laura, CEO of My Bespoke Room.
Meet Olivia
Interior Designer
Image Credit: My Bespoke Room
Olivia is one of the most bubbly and enthusiastic of our designers! She is so passionate about design that she practically started her career at age 10 when she realised that by using different-sized posters she could create a gallery wall!
“I was finishing my Interior Design qualifications when I was approached by My Bespoke Room, as my friend was already working with them. With a background in private residential properties, I was thrilled to join such a professional, supportive, and inspiring team. Being a mum of 4 and having complete work flexibility, was vital to my lifestyle when the kids were younger and more so as they are older.
Fast forward three and a half years, after completing hundreds of designs (and becoming MBR’s most-reviewed designer 2 years in a row!) I joined the head office team as an in-house interior designer. Working alongside a talented group of professionals who share the same passion for design is truly rewarding. Although the best part of my job is the opportunity to transform people’s homes into stunning, functional spaces.”
Image Credit: My Bespoke Room
“As a designer, establishing trust and rapport with my clients is crucial to achieving the desired outcome. I understand that our homes are an extension of our personalities, and therefore, I take the time to get to know my clients to incorporate their unique style into the design. My ultimate priority is to ensure that my clients enjoy the design process, are amazed by the final outcome, and most importantly, fall in love with their homes all over again.
I am so grateful to have met, worked with and built fabulous relationships with so many of my clients and look forward to building many more!” – Olivia, Interior Designer.
Want to work with an incredible designer like Liv to give your home the wow factor for £395 per room?
Meet Victoria
Head of Trade
Image Credit: My Bespoke Room
Victoria works hard to onboard and nurtures excellent relationships with our outstanding suppliers. She was, like many of our team members, inspired and excited by the prospect of My Bespoke Room and has now been with us for over 6 years. Victoria worked with our cofounders Laura and Diana at L’Oreal and serendipitously Laura and Victoria both relocated to the south coast and bumped into each other at a café with their toddlers.
“It was such an exciting company I wanted to be part of it!
I’ve had the incredible privilege of developing relationships with our suppliers and delivering exceptional quality and value to our customers. When we started, customers were not so confident about shopping online for furniture, but this has changed significantly – and we’ve been at the forefront of that.
We work with a unique collection of brands to ensure we can cover all budgets, categories and design styles. I particularly love supporting smaller and less well-known suppliers that otherwise our customers may not have discovered. This ensures we have the right mix of well-known household brands and more unique gems.”
Image Credit: My Bespoke Room
“I love the genuine passion behind the scenes here at My Bespoke Room. From the customer success team to the designers and shopping support – everyone has the end goal in mind of transforming people’s homes, into a beautiful personal oasis- it’s lovely to be part of their journey
I’m really proud to work for a female-led company, especially as we are primarily a tech company and what goes on behind the beautiful room designs and allows designers and customers access to over 1 million amazing products is an incredible platform that has been created.” – Victoria, Head of Trade.
Meet Milena
Interior Designer
Image Credit: My Bespoke Room
“Sometimes I have to pinch myself to think of the amazing journey that brought me to My Bespoke Room.
When I relocated from Italy to the UK, little did I know that nearly 30 years on I would still be living in England and with a completely different career from the one I started off with. Although retraining from a financial background to interior design (while still working and with my baby daughter to look after!) was very challenging, the outcome was immensely rewarding.
After setting up my own business, I completed over 50 residential renovations in the following 10 years. My work was recognized on a national level when I participated in Sarah Beeny’s Selling Houses TV program on Channel 4. Additionally, I received the Design & Customer Service Awards on Houzz for two consecutive years, which was a great honour.
Sadly, due to family health reasons, I had to close my business. However, I really believe things always happen for a reason as this led me to My Bespoke Room and their fantastic remote working formula! I initially joined MBR as a freelance designer and for the following 4 years I completed hundreds of designs before recently joining the Head Office team as an in-house interior designer. ”
Image Credit: My Bespoke Room
“I’m proud beyond words to be part of this fantastic company and community of designers. Together we are breaking the stereotype that interior design is expensive and inaccessible and we are creating a revolution in the industry.
Although the entire service is remote, I love the way we establish such a close and collaborative relationship with each client which ensures the end-to-end process is truly enjoyable and the final result always reflects the individual personality and style of the client.
Not to mention that working and looking after our amazing and talented family of designers is simply inspiring and makes you grow as a professional and individual. Supporting and rewarding our designers is our top priority as we know this generates outstanding results.
This is where my journey has taken me so far but I know this is only the beginning for MBR!” – Milena, Interior Designer.
Want the expertise of a professional designer like Milena here? Then it’s time to make your move!
Meet Sarah
Interior Designer
Image Credit: My Bespoke Room
Sarah’s journey into interior design began with a passion project—renovating a period property. What started as a personal challenge soon became the catalyst for a career change, igniting a deep appreciation for design and a desire to pursue it professionally.
“Embarking on the renovation of a period property became the pivotal chapter that fueled my journey into the world of interior design. This hands-on experience not only deepened my appreciation for the power of design but also sparked a passion to turn it into a career.”
With a formal interior design education under her belt and plenty of hands-on experience, Sarah was ready to dive into the industry—but finding the right opportunity proved to be a challenge. Then, she discovered My Bespoke Room.
“I was delighted to find My Bespoke Room! It’s an innovative service where both designers and clients enjoy the convenience of online design. Meetings can be held virtually, eliminating the need for travel and saving time. This flexibility was particularly perfect for me as, at the time, I had two young children.”
Sarah thrives on working on projects that transform spaces with purpose. She finds joy in preserving the character of historical buildings while infusing them with modern functionality, as well as in transitional design, where classic and contemporary elements blend seamlessly.
“One of the most fulfilling design experiences for me is working on projects that involve transforming spaces with a purpose—like converting a historical building into a contemporary living space. I love maintaining the character of the original structure while giving it new life and function.”
At the heart of Sarah’s approach is building strong relationships with clients, understanding their vision, guiding them through the decision-making process, and making sure their home truly reflects their personality.
“Many clients struggle to articulate their design preferences and style. I love helping them define their taste, exploring their brief, and presenting ideas that make them feel truly at home.”
For Sarah, space planning is also key to a well-designed home. She carefully considers how a space is used, the flow of movement, natural light, and focal points, all while ensuring the design feels personal.
“Design decisions can sometimes feel emotional and overwhelming. I see my role as not just offering professional advice, but also providing reassurance, helping clients navigate choices, and ensuring their home is a place they truly love.”
Being part of My Bespoke Room has given Sarah the opportunity to grow, connect, and do what she loves every day.
“I feel so lucky to be part of such a positive and supportive company. I have a real sense of belonging and purpose, and it’s fantastic to feel recognised and connected to the company’s mission and values.”
Want to chat with on of our designers like Sarah and see how we can help you fall back in love with your home?
Meet Remy
Shopping Support Manager
Image Credit: My Bespoke Room
Remy has a passion for all things interior and is one of our unsung heroes who, alongside the shopping support team, guides customers through our easy-to-use shopping service. She and the team are on hand to answer questions before, during and after a customer places an order.
Once a customer places the order with MBR, the shopping team secures the stock with the individual suppliers. Remy also speaks with suppliers daily to build strong relationships and ensure we are providing our customers with furniture from excellent quality suppliers that we would also love to have in our own home!
“Customers love that they have a dedicated shopper on hand to answer their questions and help to coordinate deliveries (rather than dealing with many different supplier customer service teams or bots themselves!)
We receive so many lovely reviews from our happy customers exclaiming that they love how the shopping support team pay attention to the small details – if you missed a cushion insert or part of your bathroom order, we will spot it! We love building relationships with customers and we still do a happy dance when a customer has enjoyed the service so much that they come back for more designs and shopping!
We are always evolving to make sure we give our customers the best service we possibly can. Every single person at MBR cares so much about the company and our customers!
4 and a half years later and I’m still just as blown away every time I see a room design come to life! The designs our amazing team produce are just incredible and I love that I get to play a part in making our customer’s dream homes a reality!”
Meet Alexa
Head of Marketing
Image Credit: My Bespoke Room
Alexa does a lot of the work behind the scenes to expand our brand’s reach to many more people who want to beautify their home at a price they’ll love. Our customers will not have much contact with her but she will no doubt be the reason they discovered us.
“My marketing career began in the fast-paced, high-pressure world of PR. Being a closet nerd and an introvert, it was only a couple of years before I moved into the world of digital marketing and hid behind my spreadsheets!
The majority of my career has been working for start-ups, and I’ve absolutely loved playing a small part in a company’s early story. The buzz and camaraderie is like nothing I’ve felt in larger, more established companies I’ve worked for.
I had followed (stalked) My Bespoke Room for a year or so before I joined the team. I am borderline obsessed with interior design and was studying it in my spare time. It took a global pandemic for me to stop, take a breath and let myself combine my day job with this passion.
I wish I’d done it sooner – I have never been proud of what I do for a living until now!”
Image Credit: My Bespoke Room
“I joined slap bang in the middle of lockdown which should have been a challenging time to join a new company but the team couldn’t have been more welcoming. Even though I didn’t meet most of them face to face for over half a year, it never felt like it! (Apparently, I look shorter on Zoom?!)
I am incredibly proud to work for and alongside this team of inspirational women. The culture is so supportive – you just know that everyone has your back and we all go above and beyond to help each other. Female founders are a rare breed and Laura and Diana are a daily example of how ludicrous that is.
One of my favourite things is hearing from our customers and how something as simple as a room design has changed the way they live and feel. Interior Design is so much more than just a tin of paint and some pretty cushions!
I’m proud to work for the company that has opened interior design up to everyone, it’s no longer the case that only the wealthy 1% can have a beautiful home.” – Alexa, Head of Marketing.
We have such an unbelievably talented team, and we’re so grateful for the work they do. There are so many people that we would love to mention, for example, our excellent Shopping Support team, our marketeers, the massive group of expert designers and many many more.
If you want to put your trust in our incredible team then click the link below to start your home transformation!
